Part-time Community Relations Agent

  • Publié le : 12 avril 2019 17 h 45 min
  • Expire : 8 jours, 4 heures

Full Details

  • Code Postal: 75
  • Ville: Paris
  • Pays: France

Description

Part-time Community Relations Agent (Italian based in France)

What you will directly contribute to:

  • Moderating member exchanges and content such as profile and vehicle pictures, trips, etc.
  • Responding to our users’ questions and requests (we offer a 100% response service)
  • Processing complaints and claims in a timely manner
  • Communicating feedback and bugs to the Tech Team
  • Improving the overall member experience

What you will need to be successful:

  • Excellent proficiency in written and spoken Italian and English
  • Experience in customer service of course a plus
  • Proven ability to prioritise busy workloads
  • Sincere willingness to fairly balance our business and members’ needs
  • Strong ability to work on his own while being dynamic and hardworking
  • Strong knowledge of the internet ecosystem
  • A prior experience using the service as a driver, a passenger or both, would be a plus

What is next

If you are ready to join our exciting journey, please read all the details about this position and apply here

Numéro d'identification de l'annonce : 9955ab4f55b5444d